Salary: 12-15 lacs
Top Skills Required:
SolarWinds, Jira, Cloud Flare, Azure with 6-10 years of experience.
- Help improve process and procedure of runbooks
- Interact with the client on any technical issue
- Train subordinates to perform their task effectively
- Hands-on in handling tools like SolarWinds, Jira, cloud flare, and so on Network monitoring, Server monitoring
- Have worked on operationalizing monitoring tools
- Help team with any technical issue
- Good communication skills
- hands-on with API and service integration with the monitoring tool
- able to update runbooks as per updated process and reduce false positive alerts
- Ensure resolve escalated issues
- Maintain SLA and escalation path and support teams
- Improve BCP process for monitoring endpoints, applications, and websites
Salary: 12,00,000 - 15,00,000 P.A.
Industry:IT Services & Consulting
Functional Area:IT & Information Security
Role Category:IT Support
Employment Type:Full Time, Permanent
Net Connect Pvt Ltd
The foundation of NetConnect's journey was laid two decades back in the year 1997. NetConnect Pvt. Ltd. (NCG+) is a Technology Solutions & Services organization that is in the business of helping customers in extracting greater value from their Operations.