Technical Support Engineer Fresher , Immediate Joiners

0 Years
Bengaluru

Job Description

Greetings From Net Connect!!

We are looking for a proactive IT Help Desk Specialist.
You will keep our customers happy by providing fast and excellent support.


An ability to assess each customer/employee's IT knowledge Levels
Logical thinker
Good analytical and problem solving skills.
Up-to-date technical knowledge.


* Excellent communication is mandatory *


Resolve issues with software and hardware applications.

Receive phone calls from users who need assistance with their device, software and/or hardware issues.

Diagnose technical hardware and software issues.

Escalate advanced requests to higher levels of customers support.

Track and document the frequency of re-occurring issues.

Stay up to date with regular changes to software/hardware.

Perform regular network updates and patches.


Required Candidate profile

Greetings From Net Connect!!

We are looking for a proactive IT Help Desk Specialist.
You will keep our customers happy by providing fast and excellent support.


An ability to assess each customer/employee's IT knowledge Levels
Logical thinker
Good analytical and problem solving skills.
Up-to-date technical knowledge.


* Excellent communication is mandatory *


Resolve issues with software and hardware applications.

Receive phone calls from users who need assistance with their device, software and/or hardware issues.

Diagnose technical hardware and software issues.

Escalate advanced requests to higher levels of customers support.

Track and document the frequency of re-occurring issues.

Stay up to date with regular changes to software/hardware.

Perform regular network updates and patches.

Perks and Benefits 

NSA 8000

Salary: INR 2,00,000 - 4,00,000 PA.

Industry:IT-Software / Software Services

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role:Fresher

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Net Connect Pvt Ltd

http://netconnectglobal.com/
View Contact Details+

Recruiter Name:Max

Contact Company:Net Connect Pvt Ltd

Telephone:7406802911